All Systems Operational
Heartbeat Communities Operational
90 days ago
100.0 % uptime
Today
Heartbeat Communities Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025
Resolved - This incident has been resolved.
Feb 9, 12:45 EST
Identified - We’re currently aware of an issue affecting communities using custom domains for web access. Some users may experience a 502 error when accessing their community via a custom domain.

We’re actively working with our domain partner to resolve this as quickly as possible. In most cases, the error resolves itself within 1–2 minutes. If you encounter this issue, try waiting briefly and then perform a hard refresh (Cmd+Shift+R on Mac / Ctrl+F5 on Windows) to reload the page. Communities are also still accessible via app.heartbeat.chat.

We appreciate your patience and will share updates as we have them!

Feb 7, 16:12 EST
Feb 8, 2025

No incidents reported.

Feb 7, 2025
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.